Frequently Asked Questions

Everything you need to know about Minted New York.

When will my order ship?

Most orders are processed within 3-5 business days. Once your package leaves our New York facility, you will receive a tracking number via email.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition drops may be final sale.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How do I know which size to order?

Each product page includes a detailed size chart. Our garments often feature a signature athletic-leaning fit; if you prefer an oversized look, we recommend sizing up.

Can I cancel or modify my order?

To ensure fast delivery, we begin processing orders immediately. Modifications or cancellations can only be made within 60 minutes of purchase by contacting our support team.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer Shop Pay Installments for flexible payment options.